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Website terms of use

Please read these terms carefully before using this website

What’s in these Terms?

These Terms tell you the rules for using this website (“website”) operated by Borough Market (“we”, “us”, “our”). Please read these Terms carefully as they affect your rights and obligations under the law.

By using our website you accept these Terms

By using this website you agree to be bound by these Terms. If you do not agree to these Terms in full, please do not continue using the website. We recommend that you save or print a copy of these Terms for future reference.

You are also responsible for ensuring that anyone who accesses our website through your internet connection is aware of these Terms and that they comply with them.

We may make changes to these Terms from time to time and we will tell you about these changes by posting new Terms on the website. Every time you wish to use our website, please check these Terms to make sure you understand what Terms apply at that time. By continuing to use the website you confirm that you accept the Terms that are in place at that time. These Terms were last updated on March 2021.

There are also other terms that may apply to you. Please see our Privacy Policy and Cookie Policy.

Your use of our website

You may use the website for your personal, information purposes only.

You may link to our website home page as long as you do this in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in a way that suggests any association, approval or endorsement on our part where none exists. We may withdraw linking permission without notice.

If you wish to link to or make any use of content on our website other than that set out above, please contact [email protected].

Intellectual property

The content of this website is protected by copyright, trade marks, database right and other intellectual property rights.

You are allowed to do the following things with the content of this website:

  • retrieve and display it on a computer screen;
  • store it in electronic form on disk (but not any server or other storage device connected to a network); or
  • print one copy of it for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices.

Otherwise, you are not allowed to reproduce, modify, copy, distribute or use for commercial purposes any of the materials or content on this website without our written permission.

BOROUGH® and BOROUGH MARKET® are registered trade marks of the Trustees of the Borough Market Southwark. We may also have other trade marks on our website. You are not allowed to use our trade marks without our permission, unless they are part of material you are using as permitted above under You are allowed to do the following things with the content of this website.

Some of the content on this website may be protected by copyright, trade marks, database rights and other intellectual property rights owned by third parties. These intellectual property rights are licensed to us and if you reproduce, modify, copy or distribute any of this content you may be infringing these third party intellectual property rights.

Availability of this website

Although we aim to offer you the best experience possible, we make no promise that this website will meet your requirements, be available at all times or be error-free. If a fault occurs with this website you should report it to us and we will try to correct it as soon as we reasonably can.

Your access to this website may occasionally be restricted for us to do repairs, maintenance or introduce new facilities or services. We will try to restore access as soon as we reasonably can.

We may update and change our website from time to time. We will try to give you reasonable notice of any major changes by posting information on the website.

Do not rely on information on this website

While we try to ensure that material included on this website is correct, reputable and of high quality, we do not make any representations, warranties or guarantees in relation to that content. If we are informed of any inaccuracies in the material on the website we will attempt to correct the inaccuracies as soon as we reasonably can.

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

As a convenience to you, this website may include links to other websites or material. We are not responsible for content on any websites or material outside of this website so if you do follow a link to any of these sites, you acknowledge you do so at your own risk.

Our responsibility for loss or damage suffered by you

Nothing in these Terms will limit our liability for death or personal injury caused as a result of our negligence, fraud, or any other liability which cannot be limited or excluded by law.

If you are accessing this site for purposes wholly or mainly outside of your business, craft or profession, you are a “consumer”. If you are a consumer, we will only be responsible for any losses that you suffer to the extent that they are a foreseeable consequence to both of us at the time you use this website. Our liability will not in any event include business losses such as lost data, lost profits or business interruption.

If you are not a consumer, we exclude our liability for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, to the fullest extent permitted by law.

Viruses on our website

We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.

Who we are and how to contact us

We are Borough Market (Southwark), a charity registered in England and Wales with charity number 1076940. Our registered office and main trading address is 8 Southwark Street, London SE1 1TL. We are regulated by the Charity Commission for England and Wales.

To contact us, you can email [email protected] or call us on 020 7407 1002.


Our site is directed to people residing in the United Kingdom. We make no promise that content available on or through our site is appropriate for use or available in other locations. You will comply with all foreign and local laws and regulations which apply to your use of our website in whatever country you are physically located.

You may not transfer any of your rights or obligations under these Terms to any other person. We may transfer our rights and obligations under these Terms to another business where we reasonably believe your rights will not be affected. We will tell you if this happens by posting information on our website.

If you breach these Terms and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms.

We will not be responsible for any breach of these Terms caused by circumstances beyond our reasonable control.

These Terms will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently in accordance with our Complaints Policy. If you are not happy with the way we deal with any disagreement and you want to proceed to court proceedings, you must do so within the United Kingdom.