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How we work

How the Market’s values guide the way we work

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Choosing our traders

We select our traders not just on the quality of their food but on the way they go about their work. Our application process requires that they produce food in a way that is sustainable and traceable. We expect them to keep food waste and packaging to a minimum, pay fair prices to their suppliers and fair pay to their staff, and demonstrate their commitment to equality and diversity.

Tackling food waste

We are committed to reducing food waste. Five times a week, Plan Zheroes volunteers collect surplus food from our traders. This food, no longer perfect but still good to eat, is given to more than 20 charities to help feed vulnerable people across London. Since 2014, we’ve prevented more than 80 tonnes of food from being thrown away – enough for 200,000 meals and counting.

Working with children

We want children of all ages to learn about produce, cooking and trading. Through our partnership with School Food Matters, more than 200 schools have attended ‘trader training’. Some students have grown their own fruit and veg and sold it at the Market, others have made soup from surplus produce. These sales have funded over 30,000 meals for families in need via The Felix Project.

Minimising our impact

We work hard to minimise our environmental impact. None of our waste is sent to landfill and we recycle as much as we can, always looking to make improvements where possible. We buy bio-degradable bags to avoid the use of single-use plastic carrier bags and our water fountains prevent the use of approximately 1,750 single-use plastic bottles every day.

Meet the team

Find out more about our board of trustees and senior management team.

Living Wage Employer

We’re proud to be accredited as a Living Wage Employer. The real Living Wage is the only UK wage rate based on the cost of living. It is voluntarily paid by over 14,000 UK businesses who believe their staff deserve a wage which meets everyday needs.


We are working towards the Investors in Diversity Bronze accreditation. This is a national standard that helps to promote and deliver equity, diversity and inclusion in the workplace, so every individual can feel a sense of belonging and be empowered to achieve their full potential.