Frequently asked questions

When is Borough Market open?

We are open Monday to Saturday and closed on public holidays. On Monday and Tuesday, not all of the traders are present, but there is still plenty of choice. The full market is in operation Wednesday to Saturday. Click here to find a list of opening times.

Is Borough Market open on Sundays?

We are open on Sundays in December for our extended Christmas hours. However, normally Borough Market’s trading days are Monday to Saturday. Some of the surrounding restaurants and shops are open on Sundays, but not the Market trading areas.

How accessible is Borough Market?

Borough Market is all on one ground floor level, so there are no lifts or stairs in use in public areas within the Market itself, only within some restaurants on the estate. It is a multi-surface site, with some areas harder to access than others, and with varying width passageways (from 1.5 metre to 4 metres wide) and some cobbles due to the historic nature of the site. There are also high visitor numbers at peak times.

There are fully-fitted accessible WCs with emergency pull strings in four locations within the Market, all of which are open during Market trading hours, not requiring radar access key.

There is communal seating in both the Market Hall and in Borough Market Kitchen, both areas being open to the public during Market trading hours.

The Borough Market Store is fully accessible for wheelchair users and a good place to request information.

Does Borough Market have public toilets?

Public toilets are open during trading hours for customer use only, located in Three Crown Square.

Toilet facilities in Borough Market Kitchen (Jubilee Place) are open Friday 10am–6pm and Saturday 10am–5pm.

Please speak to a member of the security team if you need further direction.

Where is the nearest Underground / train station?

London Bridge is on the Northern and Jubilee lines of the London Underground and has mainline rail links from many parts of London and the southeast of England 

Can I park at Borough Market?

There are numerous alternative car parks within a short walking distance of the Market, including Snowsfields NCP.

Is Borough Market in the Congestion Charge zone?

Yes, the Market is in the Congestion Charge zone. For rates and how to pay please refer to the TfL website.

Are there bike racks in Borough Market?

Yes, bike racks can be found to the north of Floral Hall. We politely request that bikes / scooters / rollerskates are not ridden through the Market. 

Can I smoke at Borough Market?

No, the whole of Borough Market is a smoke-free zone

Are dogs allowed at the Market?

Yes, dogs are allowed to join you on your visit through the Market. We ask that you keep your dogs on leads or alternatively carry them during your shopping trip with us.

Please note that some of Borough's restaurants, bars and stores may not allow dogs or any pets inside, so please check beforehand.

 

Can I hire Market space for private events and functions?

In alignment with government advice, venue hire applications are currently not being accepted at Borough Market. We hope to resume venue hire in the near future – please monitor our Venue Hire page for updates.

How can I become a Borough Market trader?

Borough Market’s traders are selected through a detailed application process. Applicants must show a strong commitment to sustainability, and their products have to pass a rigorous taste test.

Please note that we are currently not accepting trader applications in light of COVID-19.

How do I make a complaint?

If you are unhappy with any aspect of the service at Borough Market, you can make a complaint by emailing info@boroughmarket.org.uk. Alternatively you can write to:

Borough Market Public Relations, 8 Southwark Street, London SE1 1TL

Please provide us with full details of your complaint along with your full contact details and preferred method of contact. Anonymous complaints will not be investigated.

We will contact you to confirm receipt, and will aim to provide a full response within 15 days. In the unlikely event that you are unhappy with the response you have received, your complaint will be escalated to the managing director, who will aim to respond within 20 working days. If the nature of your complaint means that these timeframes cannot be met, we will always keep you informed by telephone or in writing.

Who owns Borough Market?

Borough Market is an independent institution owned by a charitable trust and run by a board of volunteer trustees

Where can I get a copy of Market Life magazine?

In light of COVID-19, our bi-monthly publication is currently not available in the Market.

However, many of the articles are reproduced on this website in an edited form. 

You are open on Monday and Tuesdays as a limited market. What does this mean?

On Mondays and Tuesdays, all of our hot food traders are open from 10am-5pm with the addition of a selection of produce traders including bakers, cheesemongers and charcuterie sellers. You won't see quite the same amount of traders as you would from Wednesday to Saturday but there should still be more than enough to keep you happy. 

Do you run food tours?

In light of COVID-19, tours are currently not available in the Market.

The Market does not offer specific educational tours at the moment, however if you would like to bring a group to visit, please email info@boroughmarket.org.uk to let us know you're coming. You will also receive information on group sizes, best times to visit and where to pick up useful market literature.

I'm a journalist and I have a question

For all media enquiries please contact press@boroughmarket.org.uk 

We get lots of press requests and we try and get back to everyone as quickly as we can.

Still can’t find the answer you need?

If you haven’t found the information you need here on the website then feel free to get in touch and we’ll do our best to help.